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Environmental Service Educator (EVS)

Location: Traverse City
Status (FT/PT): Full-Time
Shift: Day/PM shift
Req ID: 53461



The Environmental Educator is responsible for the learning needs assessments, formulate, and document training requirements, and develops appropriate training for the department, onboard new team members in department specific knowledge/competencies, provide continuous education for the department and performs periodic inspections. This position is responsible to work with the EVS management team to develop EVS policies and procedures and leads and/or contributes to department quality initiatives and programs serves as a member of the EVS Management team


  • Bachelor’s Degree
  • A minimum of 3 years progressively more responsible experience in the Environmental Services / Hospitality industry
  • Ability to maintain organization in a changing environment
  • Must be proficient in the use of MS office including but not limited to office, Word, Excel, PowerPoint and Outlook
  • Communicate effectively both orally and written.
  • Must have good communication skills. Bi-lingual skills a plus but not required.
  • Ability to multi-task and establish priorities
  • Must have production experience, ability to be able to problem solve, previous experience supervising both people & resources, and be self-motivated. This position will provide leadership and support the management team at Munson Medical Center. Ability to effectively communicate policies, and/or procedures in a manner easily understood by fellow employees
  • Training and demonstrable skills that shall include (but not be limited to): Daily procedures isolated cleaning procedures, checkout cleaning procedures, spray buffing, carpet shampooing, wall washing, and vacuum operations.
  • Must be able to work under pressure as difficult situations arise and retain a sense of diplomacy and urgency. Prioritized effectively in the face of infinite demands and finite resources.
  • Must pass TB and drug screen.


Reports to: Director Environmental Services


Cares for patients in the age category(s) checked below:

__Neonatal (birth-1 mo) __Young adult (18 yr-25 yrs)

__Infant (1 mo-1 yr) __Adult (26 yrs-54 yrs)

__ Early childhood (1 yr-5 yrs) __ Sr. Adult (55 yrs-64 yrs)

__Late childhood (6 yrs-12 yrs) __Geriatric (65 yrs & above)

__Adolescence (13 yrs-17 yrs) __All ages (birth & above)

_X No direct clinical contact with patients

Specific Duties:

  • Supports the Mission, Vision, and Values of Munson Healthcare
  • Embraces and supports the Performance Improvement philosophy of Munson Healthcare.
  • Promotes personal and patient safety.
  • Proactively handles any improvement opportunities or concerns.
  • Actively engage in shift huddles to promote education
  • Uses effective customer service/interpersonal skills at all times.
  • Present a team oriented, leadership role, promoting vision, goal-oriented direction, and creativity within work teams
  • Present a team oriented, leadership role, promoting vision, goal-oriented direction, and creativity within work teams
  • Assess need for, develops and coordinates continuing education programs for discipline.
  • Is responsible for formal education presentations, such as orientation classes and periodic department or departmental updates
  • Facilitates development of competency testing for specific departments/disciplines, assuring consistency of message. Monitors programs for compliance.
  • Develop/ track competency tests to new hires and/or existing staff.
  • Participates in divisional education coalition to improve educational objectives division wide.
  • Develops annual skills day or competencies for staff based on need
  • Acts as a resource system-wide specific to area of expertise
  • Uses logic, data and reasoning for decision making.
  • Functions independently when working on interdepartmental process improvement initiatives.
  • Measure staff quality and productivity.
  • Ensures metrics perform within established parameters
  • Enforce staff performance expectations, in accordance with departmental policy.
  • Consults with the Management in matters of non-routine staffing and discipline.
  • Works interdepartmentally with management support to solve process issues.
  • Assists with resolution of inter- and intra- departmental issues.
  • Develops agenda and for education huddle/meeting sessions, covering all required topics.
  • Facilitates interviewing and hiring for available positions.
  • Works on-call as directed by department management.
  • May assume additional departmental responsibility in the absence of the Manager
  • Performs other duties and responsibilities as assigned.
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