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Food Service Worker

Location: Charlevoix
Status (FT/PT): PRN
Shift: Day shift
Req ID: 53411



Performs a variety of routine tasks in kitchen, tray line and dish washing areas according to standard practices and procedures. Complies with regulatory requirements.

Minimum knowledge, skills and abilities required include

  1. Ability to read, write and understand basic instructions at a level normally acquired  through completion of a high school diploma or equivalent.
  2. Approximately 1 month on-the-job experience necessary in order to become familiar with Hospital and department policies and Health Food Codes as well as to attain proficiency in performance of food service duties.
  3. Knowledge of proper handling and storage of food in order to meet department standards for food service.


  • Supports the Mission, Vision and Values of Munson Healthcare
  • Embraces and supports the Performance Improvement philosophy of Munson Healthcare.
  • Promotes personal and patient safety.
  • Has basic understanding of Relationship-Based Care (RBC) principles, meets expectations outlined in Commitment To My Co-workers, and supports RBC unit action plans. 
  • Uses effective customer service/interpersonal skills at all times.


Position Summary
Front of House:

  • Sets up and stocks cafeteria using FIFO, monitors quality of food & assure enough food & paper stock available. Responsible for brewing coffee, and keeping a good stock of beverages.
  • Serves & replenishes hot food in cafeteria, including monitoring temperatures and quality of food. Areas include breakfast, lunch & dinner service.
  • Cleans and sanitizes workstations, counters, steam tables and other equipment.
  • Interacts with customers/patients throughout the day/evening. Helps answer questions about food, ingredients & special needs.
  • Knowledgably about the food they are serving, including suggestive selling
  • Performs other duties and responsibilities as assigned.

Veggie Prep:

  • Knowledgably and accurate with labels, dating, FIFO and ingredient list on all prepped items.
  • Food prep for back of the house cooks / innovations and cooks stations, assists catering as needed.
  • Cleans and sanitizes workstations, counters, meat slicer / buffalo chopper and other equipment.
  • Inventory of product and stocks simply to go displays.
  • Set up, prep and delivering of Child care meals / ADTC.
  • Provides stock for Cancer Center and MCHC. 
  • Performs other duties and responsibilities as assigned.

Room Service Tray line:

  • Set up of all work stations on cold side tray line before each meal service.
  • Follow ticket order, set up patient trays as ordered.
  • Check for 100% accuracy, load patient trays in carts according to room location.
  •  Restock all beverage stations, shake machine and all work stations. 
  • Clean and sanitize all work stations and equipment.


Knowledge and Skills

Applies basic skills using tools and equipment appropriate for the position. Ability to effectively communicate and receive information in a manner easily understood by fellow employees.

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