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Intake Specialist - Customer Service

This job posting is no longer active.

Location: Traverse City
Status (FT/PT): Full-Time
Shift: Day shift
Req ID: 56207


Munson Healthcare has the most comprehensive home health program in Northern Michigan. We have built our reputation for excellence by providing kind, attentive, and respectful in-home care for more than 50 years. We are looking for team members who will continue our tradition of providing kind and respectful care for our patients in their homes.

Munson Healthcare’s Home Medical Equipment staff helps connect our patients with all types of medical equipment and supplies including wheelchairs, oxygen, or diabetic testing supplies. Our staff is responsible for providing prompt and courteous delivery service and making sure the patients are safe and comfortable by offering instructions on the proper use of prescribed equipment. Retail stores are open to the public in Cadillac, Gaylord, Manistee, and in Traverse City.

Why choose to work as an Intake Specialist with Munson Home Medical Equipment?

  • Make a difference every day by providing an exceptional experience for our customers by taking accurate orders, coordinating deliveries, meeting deadlines and verifying insurance information
  • Be part of a collaborative, supportive team 
  • Work for a leading healthcare system with opportunities for ongoing growth and development

What's Required:

  • High school diploma (additional college level courses preferred)
  • A minimum of three years related office or durable medical equipment experience, preferably in healthcare
  • Excellent customer service
  • Ability to prepare written communications and reports from general directions with minimal supervision

The Benefits of Working at Munson:

  • Competitive salaries
  • Full benefits, paid holidays, and paid time off (up to 19 days your first year)
  • Tuition reimbursement and ongoing educational opportunities
  • Retirement savings plan with employer match and personal consulting
  • Wellness plans, an employee assistance program and employee discounts
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