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Location: Traverse City
Status (FT/PT): Full-Time
Shift: Day shift
Req ID: 58192
Description
High school diploma required.
Associates degree in business, accounting, medical office management, medical administration, secretarial science, health services administration, or related degree preferred.
Knowledge of MHC’s automated information systems.
Knowledge of billing and coding, electronic medical records, and medical terminology a
plus
Superior customer relationship skills and proven ability to communicate effectively and accurately, verbally and in writing with all levels.
Must be able to work independently and prioritize projects and timelines within a flexible schedule.
Must be able to work with a team in order to accomplish and implement goals within a dynamic practice environment.
Able to operate under frequently stressful conditions. Is willing to embrace and support change as necessary to obtain operational and performance efficiencies.
Ability to take initiative, problem solve, and remedies scheduling conflicts to ensure patients are scheduled for surgery in a timely manner.
Ability to manage multiple priorities.
Reports to Manager.
Cares for patients in the age category(s) checked below:
__Neonatal (birth-1 mo) X Young adult (18 yr-25 yrs)
__Infant (1 mo-1 yr) X Adult (26 yrs-54 yrs)
__ Early childhood (1 yr-5 yrs) X Sr. Adult (55 yrs-64 yrs)
__Late childhood (6 yrs-12 yrs) X Geriatric (65 yrs & above)
X Adolescence (13 yrs-17 yrs) __All ages (birth & above)
the role and to better identify ways to streamline processes and improve patient satisfaction.
understanding of initiatives and implementation process.
and the greater community, as applicable, to schedule surgeries, pre-op physicals, and testing in a timely manner, creating and promoting a professional image, including outstanding telephone courtesy, pleasantness, the ability to keep their composure and the use of judgment and tact in dealing with others.