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Location: Traverse City
Status (FT/PT): Full-Time
Shift: Day/PM shift
Req ID: 58611
Description
Front line representative with skills in multiple areas such as computer use, multi-line phone use and knowledge of the insurance and billing process. Greets, instructs and schedules patients and visitors. Provides administrative support to physician practice.
High school graduate. One year of experience in a hospital or health related field with focus on medical registration and medical terminology strongly desired. Must be proficient in MS Word with knowledge of Windows based applications and possess a proven ability to effectively use multiple computer systems. Must possess the ability to communicate effectively with both public and coworkers orally and in writing, and the ability to work positively with all levels of clinical staff. Familiarity with coding and billing systems desired. Assertiveness, organizational skills, effective time management, flexibility and self-motivation are essential. Human relations and interpersonal skills are required. Ability to perform general clerical duties such as filing, faxing, data collection, type written correspondence, etc., is required. Works in a well lighted, air conditioned office setting. Subject to elements of time pressure and interruptions of activities. Must be able to meet physical demands such as bending, stretching, kneeling, twisting, etc.
Surgery scheduling experience or surgical office experience. EHR experience a plus, preferably eClinical Works.