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PRN - Referral Coordinator - Access Center

  1. Traverse City
  2. Administrative Support
  3. PRN
  4. Day/Rotate Shift

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Company Description

Location: Remote Position - Training may be required in Traverse City, MI

MUST LIVE IN MICHIGAN

Schedule: PRN As Needed - Hours Weekly - Monday - Friday from 8AM - 4:30PM 

More Than Just Care, It’s Community  

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.  

If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You  

  • Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. 

  • Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.  

  • Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. 

  • Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings  


Job Description

A Day in the Life 

  • This position will process referrals both into and out of MPN ambulatory practices, including the processing of prior authorizations, as needed.  Referral Coordinators may also transcribe incoming referrals from external practices into Oracle Referral Management, perform closed-loop communication of the referral upon referral closure/completion, and may also assist in routing calls re: referral scheduling or status to the correct referral team member. This role requires superior customer service skills and the proven ability to communicate effectively and accurately, both verbally and in writing. The ideal candidate can operate in a fast-paced environment, due to constantly changing requirements of healthcare and is able to adapt by embracing and supporting change as necessary to obtain operational and performance efficiencies. 

Qualifications

What’s Required 

  • Associate’s degree in Health Services Administration or related field preferred. 

    In lieu of an Associate’s Degree, candidate must have at least 3 years’ of experience in health care. 

    Knowledge of MHC’s automated information systems, such as Oracle and all Microsoft products preferred. 


Additional Information

Are you Munson Material? Apply today! 

MUST LIVE IN MICHIGAN TO BE CONSIDERED!!

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

  1. Traverse City